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Support Services Proactive monitoring, alerting and reporting on all your network hardware and systems. Our 24/7/365 monitoring service actively scans and identifies current and potential issues before they spin out of control, and alerts appropriate staff. We become an extension of your business, and true Partner. Because our Service Plan is based on a flat monthly fee allowing you the ability to budget your IT costs annually, we assume both the financial and technical risks in our relationship, fueling our commitment to continuously identify and deliver solutions that improve your efficiencies and reduce downtime – as a true Partner should. Customer Portal If you are staff of our managed properties you can login with your corporate email and password. Residents and Guests use the toll free number. Login to Property Management Support Portal Quick Live Support Your business’ best defense is a good offense and waiting for an IT emergency to strike could land your business in financial hot water. With UnWired’s cutting edge IT services and 24/7 help desk support we take the growing pains out of managing your IT infrastructure, allowing our team to assist your employees directly from their desktops – optimizing workflow productivity, while minimizing downtime, and maximizing return on investment. ​ If you have a scheduled meeting with one of our techs you can allow Remote Desktop Access via portal link below. Start Remote Session

Assisted Living Communities Technology-forward senior living communities are benefiting greatly from the adoption of enterprise-grade Wi-Fi and Internet of Things (IoT) solutions. These technologies are helping to improve the quality of life for seniors by enhancing communication, providing access to health care services, and increasing overall safety and security. Here are some specific ways that enterprise-grade Wi-Fi and IoT solutions are benefiting senior living communities: Enhanced Communication: With enterprise-grade Wi-Fi, seniors can stay connected with their loved ones through video calls, social media, and other online communication platforms. This technology allows seniors to maintain their social connections even if they are physically isolated from family and friends. Additionally, IoT solutions such as voice-activated assistants like Amazon's Alexa or Google's Nest Hub can allow seniors to interact with their environment hands-free, making communication even more convenient and accessible. Access to Health Care Services: Enterprise-grade Wi-Fi and IoT solutions are enabling seniors to access health care services more easily. Telemedicine technologies allow seniors to receive medical consultations and care from the comfort of their own homes. With remote monitoring devices like wearables or sensors, caregivers can monitor seniors' health conditions in real-time and quickly respond to emergencies if necessary. Increased Safety and Security: IoT technologies like smart sensors and cameras can enhance the safety and security of senior living communities. Smart sensors can detect movement, temperature changes, and other unusual events, alerting staff to potential issues before they become bigger problems. Smart cameras can monitor activity in common areas and outside the community, providing an additional layer of security for residents. Overall, the adoption of enterprise-grade Wi-Fi and IoT solutions is helping senior living communities provide a more modern and efficient living experience for seniors, while also improving their quality of life and well-being. ​

DIRECTV DIRECTV combines the best channel line-up with the most innovating technology solutions to help your guests, patients or residents feel at home. ​ HIGH END PRODUCTS The groundbreaking DIRECTV Residential Experience provides the ultimate home-away-from-home. Now your guests get over 100 channels of HD programming with an interactive channel guide they are familiar with. For installations where a receiverless solution is preferred, we have compact head-end systems that distribute the content from a central location. You simply choose the number of channels, and we do the rest. ​ CERTIFIED TECHNICIANS We invest the very best in our technicians because we want them to invest their very best in you. ​ ENGINEERING EXPERTISE You can count on our experienced engineers to design the right solution for your property. We can even add community channel so you can broadcast the info you want to the community. ​ 24/7 CUSTOMER SUPPORT We genuinely care about the quality of your experience and will work to find solutions that make you happy. ​ WORRY-FREE INSTALLATION Our experienced team is focused on providing a problem-free installation, so you can focus on what you do best. ​ UPGRADE ANYTIME Your residents can upgrade anytime to a full-service account with paper view and DVR options. < Back

Network and Desktop Support Your business’ best defense is a good offense and waiting for an IT emergency to strike could land your business in financial hot water. With UnWired’s cutting edge IT services and 24/7 help desk support we take the growing pains out of managing your IT infrastructure, allowing our team to assist your employees directly from their desktops – optimizing workflow productivity, while minimizing downtime, and maximizing return on investment. ​ Network Monitoring Your company’s IT infrastructure is your fortress. Inside lies your most critical information, the stuff that makes your company unique. On top of that, your company depends more and more on a solid IT network infrastructure and constant network monitoring to function optimally. ​ Let’s talk about how UnWired’s Managed IT Services can help you take care of your IT department to identify problems before they happen. Anything from network monitoring, data security, internal threat protection, the cloud, printers, phones, & Wi-Fi networks. ​ With over 20 years of experience, we are preferred business IT Managed Services company. We can help your business solve problems and bolster the bottom line. We work with companies to address both strategic and tactical issues related to information technology. We solve business problems with innovative and cost-effective solutions that create results. We work hard to deliver these solutions in ways that make it easy for our customers to do business with us. We are the best at rapid implementation of technical solutions allowing us to deliver immediate value to our clients. You take care of your business, we take care of your IT. Comprehensive Managed IT Services · 24/7 Live monitoring services · Backup and disaster recovery services · Installation and management of virus, spam, and malware/spyware software · Dedicated help desk, accessible by phone, email, and an online portal · On-demand technology consultation · Moves, adds, and changes. · Remote and on-site IT support Contact us today and learn how our Managed IT Services can be custom tailored to dramatically improve the day-to-day operations of your small-to-mid sized business, hotel, commercial building, or school. < Back

Total Control MDU Gateway Manage enterprise level wired and wireless networks with one solution. The UnWired Internet Gateway Controller is the first product of its kind to combine every service and feature required to manage an enterprise level wired and wireless network, delivered in one solution. The UnWired Gateway is a powerful, flexible and scalable piece of network equipment developed to give network operators a comprehensive solution to manage highly utilized wired and wireless networks over one simple admin console. The UnWired Gateway expands the reach and capabilities of standard wired and wireless networks and can create an additional revenue source for your business by leveraging user traffic and data. ​ Make Any Network an UnWired Network. The UnWired Internet Gateway is hardware agnostic and can work with networks powered by Ruckus Wireless, Cisco, Aruba or any other network infrastructure provider. Thanks to a tiered licensing model, small, portable form factor and a list of expanding features and uses, The UnWired Internet Gateway is the perfect network management platform for businesses of all shapes and sizes. ​ Simple yet Powerful After an initial setup and configuration, the UnWired Gateway becomes “plug-and-play” and will allow end users to access the internet without requiring the network operator to make any changes going forward. This is an ideal solution for companies who want to deliver enterprise grade internet access without allocating budget towards a full-time network operator. ​ Multi Method Authentication The UnWired Gateway supports multiple authentication types and can integrate with many leading property management systems. The UnWired gateway allows for self-provisioning with credit card, and supports RADIUS, 802.1x and MAC authentication. All these authentication methods can be configured for use simultaneously or individually. ​ Advanced User Experience Options The UnWired Internet Gateway doubles as a powerful marketing tool and can be used to extend your brand reach beyond traditional methods. With features like custom authentication portals, timed advertisement injections and HTML overlay, your company can create a fully branded internet environment where you control what your end-users see. ​ In Depth Reporting With over 100 different reports to select from, the features and functions of the UnWired Internet Gateway are fully transparent and can enable you to make educated decisions regarding your network to help generate revenue and fine tune service de livery. ​ Core Networking The UnWired Gateway automatically handles many essential core networking tasks intended to maintain your network integrity and functionality, even during peak usage with thousands of simultaneous active connections. ​ Increase Revenue While Reducing Cost. The UnWired Gateway can directly influence your business’s bottom line by reducing your budget for network maintenance and management while introducing new revenue channels which may not have existed with your previous network deployment and infrastructure. ​ Cost Reduction Opportunities Overhead reduction through automated network management. Load balancing to allow for optimal max utilization of bandwidth. End-user self-authentication via captive portal and automatic DHCP server. Advanced proactive security eliminates chances of network security breaches and subsequent remediation. Centralized billing with full RADIUS server integration into current database. Automatic failover between uplinks to keep your network up and running in the event of uplink failover. Displacement of several pieces of network equipment required to deliver all the functionality of the UnWired Gateway. Revenue Opportunities Upsell of premium access utilizing Freemium model. Sales of advertisement space of the portal and network. ISP level resale capabilities for internet access. Capture usage information and usage data for marketing purposes. Increase foot traffic by offering world class internet at your location. The UnWired Gateway is designed to control network connectivity in several industries including hospitality, events, education, telecommunication and more. For an in-depth look at all the unique features the UnWired Gateway can offer, contact us today. Seeing is believing, call to set up your UnWired demo today. < Back

Who We Serve Our Mission Deliver extraordinary customer experiences, developing relationships of trust and building an exemplary reputation by amplifying our individual contributions and value. ​ We specialize in and service Multi Dwelling Unit (MDU) properties. We provide information technology design, integration, deployment and management. MDU Community Solutions Hotels, Motels, & Resorts RV Parks & Campgrounds Student Housing Restaurants, Bars, & Fitness Centers Medical Carrier - WISP

Engineering & Installation Services A/V UnWired brings industry-leading design and performance to its comprehensive lineup of commercial televisions, audio systems, projectors, and paging systems. Ask us how we can improve your guest experience. ​ ENERGY MANAGEMENT We can integrate your network, Wi-Fi and IOT into one network allowing you to save on your energy bill every month. Tax incentives and grants by utility companies in many cases can completely offset the cost of installing. ​ Smart thermostats and lighting systems can be controlled from one central location enabling you to set reasonable parameters on the operation and power consumption of your building. ​ Residence will appreciate the ability to also integrate these control systems with our Alexa voice activated solution. ​ VIDEO SURVEILLANCE Increase safety and peace of mind while decreasing exposure and liability with a system designed to meet your current and future needs. Delivering high quality security surveillance solutions is complex and requires lots of knowledge with no room for error. We build flexible and custom surveillance systems designed for your site’s unique security needs while you stay on top of any accidents, thefts, or suspicious activity. ​ PHONE SYSTEM If you need it, we make it work. Let UnWired help you find the best options for your telephone service and equipment needs. Scalable, reliable communications are needed to provide the best customer experience to guests, while streamlining your operations. ​ STRUCTURED CABELING Let our Certified team design and install the backbone of your network. Today's Digital solutions require the right cable for high-speed communications. Single Mode Fiber and Cat6 cable drive IP, TV, Phone, and data services. Now build or retro fit you want to make sure it is in the right location and installed correctly to support your current and future needs. < Back

Medical Hospitals have proven to be some of the most challenging RF environments. With multiple floors, large campuses, sophisticated machinery, metal, electrical devices, and a high density of mobile users (doctors, nurses, volunteers, visitors, etc.). Designing the correct RF network in this environment isn’t for the faint of heart. ​ UnWired provides our customers with world-class indoor/outdoor wireless technology and CPE appliances that can withstand the high demands/needs of hospital environments. ​ Our Managed Services team can proactively manage and support your network, desktops,and systems.

Restaurants, Bars & Fitness Centers Never miss a game with DIRECTV’s lineup of sports programming for restaurants and bars. We understand the need to provide what your customers want when they want it. Leave it to our technicians to tackle the most complex installations. We can even make sure your guests have secure Wi-Fi access and allow you to connect with them via social media to boost your online reviews.

Alexa For Sr. Living Communities Unwired Engineering is one of a few select Amazon for Hospitality (AWS) developers. We have developed Custom Skills, conducted clinical testing and is now offering ALEXA Skills for senior living communities around the U.S. ​ What is Alexa Smart Properties in senior living? Alexa Smart Properties provides device fleet management to provide Alexa capabilities at scale. Residents can use Alexa to easily access information and communicate, helping them to lead more independent and socially engaged lives. At the same time, Alexa enables staff to focus on high-impact areas by creating greater efficiencies with resource-consuming activities such as, check-ins, announcements, and maintenance service requests. Alexa technology streamlines associates’ workflows and provides more quality time for resident care. ​ Easily manage, deploy, and customize large numbers of Alexa enabled devices. The Alexa Smart Properties in senior living APIs and console provide solution providers and property managers an environment to manage Alexa and smart devices in hundreds of rooms across their properties. Whether that be assigning skills to devices in rooms, sending announcements, or configuring settings such as which wake word the device responds to, there are many ways to leverage Alexa AI to improve how a community is managed. Alexa Smart Properties can help you optimize your staff workflows and increase resident engagement through scalable enterprise management tools. ​ Alexa streamlines community workflows and fosters closer connections between residents and associates. Alexa streamlines activities like check-ins, maintenance service requests, routine inquiries such as activity schedule or meal menus, allowing caregivers to focus on more high-impact work, helping communities save time and money. Alexa allows residents the ability to stay informed, independent, and connected. Alexa helps senior residents stay connected with the community, their caregivers, and their families. With simple voice commands, your residents can use Alexa to call friends and family, set alarms, reminders, play music, get answers to their property specific questions, and control smart home devices within their rooms. Alexa Smart Properties in senior living offers inbound calling capabilities that allow selected friends and family members to contact community residents through their in-room Alexa devices. < Back

Student Housing Students are bringing more than their hunger for knowledge to school each fall. They arrive with personal devices which are creating a bandwidth burden for student housing companies. We keep students connected and provide full IP TV solutions on one network. ​ Our TCMDU Gateway has unique capabilities to allow students to play multiplayer land parties within their residence hall without compromising individual security.

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